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Mobility and Transport

Rail Passenger Rights: protection of passengers still far from reality, shows Commission report

In the past five years, only four Member States have fully applied the Regulation on rail passenger rights, while 22 have granted exemptions to varying degrees, shows a report published by the European Commission. The report also stresses that the extensive exemptions have led to legal insecurity for both passengers and the rail industry. Looking at the future, the report findings show that only one more Member State will fully apply the rules. A level playing field for railway undertakings and a high level of protection for passengers in the EU is therefore still far from a reality.

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