Initiated by the EU, the Code of Conduct has been co-created by stakeholders from the tourism ecosystem, particularly accommodation providers and online platforms.
The Code of Conduct is open to operators of tourism accommodation, associations, online platforms, consumer associations and other active stakeholders. By signing the Code, the organisations commit to taking action to ensure genuine online reviews and ratings.
Signatories
eu travel tech
eu travel tech represents the interests of travel technology companies. Their membership includes Online Travel Agencies (OTA) such as Booking.com or Expedia, STR Platforms such as Airbnb but also metasearch sites such as TripAdvisor. Meet their members.
HOTREC
HOTREC is the umbrella association of hotels, restaurants, cafés and similar establishments in Europe, representing 47 national associations in 36 European countries.
Booking
Founded in 1996 in Amsterdam, Booking.com has grown from a small Dutch start-up to one of the world’s leading digital travel companies.
Expedia Group
Expedia Group brands power travel for everyone, everywhere through their global platform. Driven by the core belief that travel is a force for good, Expedia Group helps people experience the world in new ways and build lasting connections.
Tripadvisor
The Tripadvisor Group connects people to experiences worth sharing and aims to be the world’s most trusted source for travel and experiences. The subsidiaries of Tripadvisor, Inc. include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.
Develop Athens
The mission of Develop Athens is to promote Athens as an attractive year-round destination for residents, visitors, professionals and investors. With this in mind, Develop Athens plans and implements an integrated development and promotion strategy to enhance the city's image.
EFCO&HPA
EFCO&HPA is the representative body of the campsite, holiday and caravan parks industry at the European level.
FIHR
The Federation of the Romanian Hotel Industry (FIHR) is the first association established in Romanian tourism, in April 1990, and represents an employers' organisation that aims to represent the interests of hoteliers in Romania.