Definition
The perceived satisfaction of using public transport.
Parameter
The average reported satisfaction of moving in the urban area by public transport.

This indicator has been designed to analyse results from the European Commission's Urban Audit, a perception survey on quality of life in European cities which is being conducted by Eurostat based on telephone interviews on a regular basis (more information: http://ec.europa.eu/regional_policy/en/policy/themes/urban-development/audit). The parameter is an averaged score of survey responses about a respondent's perception of satisfaction of using public transport.
Data sources
Information needed | Possible specific sources | Costs* | Advice to fill data gaps and/ or improve data quality |
Number of people in survey | The number of surveyed people should be a known data. | L | - |
Satisfaction level of public transport (general satisfaction) | This indicatoranalyses results from the European Commission's Urban Audit, a perception survey on quality of life in European cities which is being conducted by Eurostat based on telephone interviews on a regular basis. It refers to the questions:
Public transport in your city is:
Reliable (comes when it says it will)”. | M/H |
|
Satisfaction level of public transport (affordability) | |||
Satisfaction level of public transport (safety) | |||
Satisfaction level of public transport (accessibility) | |||
Satisfaction level of public transport (frequency) | |||
Satisfaction level of public transport (reliability) |
* The column “Costs” provides a qualitative assessment of the budget (staff costs, time, costs for data acquisition, etc.) needed by a city/ urban area for gathering new quantitative data in absence of already available values. For each parameter, the assessment takes into account both the administrative costs and the costs related to searching, acquisition and processing of the needed data; these can be high (“H”), medium (“M”) or low (“L”), or a combination of a pair of them.
Files
Download
To download the indicator spreadsheet, click
.
Download
To download the indicator spreadsheet, click
.