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Mobility and Transport

Please contact the Europe Direct Contact Centre for

  • information and documentation on the Directorate-General for Mobility and Transport's activities;
  • advice on practical problems linked to exercising your rights as an EU citizen.

Call the free phone number 00800 6 7 8 9 10 11 from anywhere in the EU, have us call you back, or fill out the contact form: https://europa.eu/european-union/contact/call-us_en

Enquiry/complaint form for air passengers
Enquiry/complaint form for rail passengers
Enquiry/complaint form for other passenger rights (road, maritime)