Together for reliable online reviews

Genuine online reviews are essential for the EU tourism sector. To support reliable online reviews, the EU has teamed up with major booking platforms, hotel operators and consumer organisations.
Together, we created a Code of Conduct to establish a set of common principles on online ratings, to explain how they are calculated, and ensure reviews are reliable
By signing the Code, you commit to taking action to ensure genuine online reviews and ratings. For businesses, it also means receiving genuine feedback. For platforms, it involves being proactive and transparent when it comes to handling reviews.
Learn how you can join today and find more information here.


